Backup Balance
Terms & Conditions

Once you have successfully completed your Driver Account registration, you may become eligible to participate in the Backup Balance Program, hereafter referred to in these Terms as the “Program.” These Terms shall supplement all other terms and conditions associated with the Uber Pro Card, and in the event of any inconsistency, these Terms shall control with respect to the Program, but only to the extent to resolve the inconsistency.

General. As a Program participant, and based in part on your Uber Pro or Uber Eats Pro status (“Pro Status”), you may access an additional amount of funds (“Funds”), subject to eligibility criteria. Funds may be used for purchases on your Uber Pro Card or other permissible transactions, per the terms associated with the Uber Pro Card. Your return of these Funds shall be offset from any and all earnings and other deposits until it is repaid via automatic payouts from your Uber Pro Card Account. Note that you are not permitted to turn off the auto payout feature if you have Funds due under the Program. The amount of Funds accessible to you will depend on eligibility criteria which will be determined in Uber’s sole discretion.  The default upper limits for Funds are determined, in part, by your Pro status, as follows:

Diamond - $150.00

Platinum - $150.00

Gold - $100.00

Blue - $50.00

Green - $50.00

Backup Boost. Periodically, Uber may decide, in its sole discretion, to increase the upper limit for Funds through the Program to certain eligible users (a “Backup Boost”) for a limited time.  Backup Boost amounts are subject to the same Terms and Conditions as other Funds made available through the Program.

Eligibility. Your eligibility to participate in the Program is at Uber's sole discretion.  Eligibility determinations are available in the Uber Pro App.  Uber may, but is not required to, use the following criteria as factors in determining eligibility:

  • Your earnings with Uber (driving and/or delivering) in the previous calendar months;
  • The amount of time you’ve been earning by delivering and/or driving on the Uber Platform;
  • Your establishment of an active Uber Pro Card account with enabled automatic payouts; and
  • Your current Uber Pro or Uber Eats Pro status (“Pro Status”)

Additional Terms.  If you did not meet the eligibility criteria in the previous calendar month, you will not be eligible to participate in the Program again until the month following achievement of the eligibility criteria. If your Driver Account becomes inactive or deactivated, you may no longer be eligible for the Program. In the event that you close your Driver Account or cease driving with Uber, please promptly pay back any outstanding amounts owed. If deactivated, you may lose your tier status, your Uber Pro or Uber Eats Pro Program Account may be terminated and you will automatically become ineligible for the Program. All eligibility criteria must be met in order to participate in the Program. Payment or authorization of additional funds is not guaranteed and is always subject to the eligibility requirements. In addition, if you opt-out of information sharing, your participation in the Program will be terminated immediately. If you (i) violate any of the Terms herein or any terms and conditions associated with the Uber Pro Card or your Platform Access Agreement; (ii) violate any applicable laws or regulations; (iii) engage in any misconduct or wrongdoing in connection with your Uber Pro Card or this Program; or (iv) engage in fraud or deceptive acts, your participation in the Program may be suspended or prohibited. These Terms may be modified in whole or in part at any time without prior notice, including but not limited to eligibility criteria and any amounts indicated in these Terms.  Notwithstanding any of the foregoing or other terms applicable to your Uber Pro Card, Uber or Branch may terminate this Program at any time upon notice to you, and if the Program is terminated or you are no longer eligible, any funds accessed through the Program will remain your outstanding responsibility should future funds be deposited on to the Uber Pro Card, subject to applicable law.